Analytics

Volume, response times and delivery funnels for reporting.

GET/analytics/overviewBetaGET/analytics/conversationsComing soonGET/analytics/messagesComing soon

Inbox snapshot

GET/v1/analytics/overviewBeta

Live counts — open, unreplied, unassigned, closed — plus conversations per stage.

curl

curl "https://api.waasl.io/v1/analytics/overview" \
  -H "Authorization: Bearer $WAASL_API_KEY"

Node.js

const res = await fetch("https://api.waasl.io/v1/analytics/overview", {
  headers: { Authorization: `Bearer ${process.env.WAASL_API_KEY}` },
});
if (!res.ok) throw new Error((await res.json()).code);
const data = await res.json();

Python

import os
import requests

r = requests.get(
    "https://api.waasl.io/v1/analytics/overview",
    headers={"Authorization": f"Bearer {os.environ['WAASL_API_KEY']}"},
)
r.raise_for_status()
print(r.json())

Response 200 — Counts

{
  "open": 128,
  "unreplied": 14,
  "unassigned": 9,
  "closed": 5120,
  "stages": {
    "new_lead": 40,
    "customer": 61
  }
}

Conversation metrics

GET/v1/analytics/conversationsComing soon

Coming soon

This endpoint is designed but not live yet. The shape below is our plan — tell us what you need at developers@waasl.io.

New, closed, first-response time and resolution time, bucketed by day/week/month.

Query parameters

Field	Type	Description
from required	string (date)
to required	string (date)
interval	“day” | “week” | “month”
group_by	“channel” | “team” | “user” | “stage”

curl

curl "https://api.waasl.io/v1/analytics/conversations?from=2026-09-01&to=2026-09-30" \
  -H "Authorization: Bearer $WAASL_API_KEY"

Node.js

const res = await fetch("https://api.waasl.io/v1/analytics/conversations?from=2026-09-01&to=2026-09-30", {
  headers: { Authorization: `Bearer ${process.env.WAASL_API_KEY}` },
});
if (!res.ok) throw new Error((await res.json()).code);
const data = await res.json();

Python

import os
import requests

r = requests.get(
    "https://api.waasl.io/v1/analytics/conversations?from=2026-09-01&to=2026-09-30",
    headers={"Authorization": f"Bearer {os.environ['WAASL_API_KEY']}"},
)
r.raise_for_status()
print(r.json())

Response 200 — Time series

{
  "data": [
    {
      "period": "2026-10-01",
      "new": 0,
      "closed": 0,
      "first_response_p50_seconds": 0,
      "resolution_p50_seconds": 0
    }
  ]
}

Delivery funnel

GET/v1/analytics/messagesComing soon

Coming soon

This endpoint is designed but not live yet. The shape below is our plan — tell us what you need at developers@waasl.io.

Sent → delivered → read → replied, per template or broadcast, with WhatsApp conversation-cost breakdown.

Query parameters

Field	Type	Description
from required	string (date)
to required	string (date)
template	string

curl

curl "https://api.waasl.io/v1/analytics/messages?from=2026-09-01&to=2026-09-30" \
  -H "Authorization: Bearer $WAASL_API_KEY"

Node.js

const res = await fetch("https://api.waasl.io/v1/analytics/messages?from=2026-09-01&to=2026-09-30", {
  headers: { Authorization: `Bearer ${process.env.WAASL_API_KEY}` },
});
if (!res.ok) throw new Error((await res.json()).code);
const data = await res.json();

Python

import os
import requests

r = requests.get(
    "https://api.waasl.io/v1/analytics/messages?from=2026-09-01&to=2026-09-30",
    headers={"Authorization": f"Bearer {os.environ['WAASL_API_KEY']}"},
)
r.raise_for_status()
print(r.json())

Response 200 — Funnel

{
  "sent": 0,
  "delivered": 0,
  "read": 0,
  "replied": 0,
  "failed": 0
}